Customer Service and Satisfaction are our top priority. We stand behind 100% of our products. If at any time you are unhappy with our product due to the workmanship or defect of a material, please return the item. Upon receipt, we will correct or replace the product at No Additional Cost. This warranty does not cover natural wearing of the item, misuse of an item, or alteration of the item by any person other than Ped-Lite.